We offer help and support between the hours of 8:00 a.m. and 6:00 p.m. Monday to Friday business banking days.

When you are using Internet Banking, help is available at the click of a button. Simply select the help symbol, pictured at the top of the screen, to display step-by-step instructions and information about the function you are using.

Phone us

Call our Internet Banking help desk on 132 032 to speak directly with a Customer Service Representative.

Technical assistance is available 8:00 a.m. and 6:00 p.m. Monday to Friday business banking days.

Go to a branch

Our branch staff are able to answer your questions about Internet Banking.

Telephone Banking is also available on 132 032.

Westpac Pacific Banking


Westpac has branch locations in Fiji, Cook Islands, Solomon Islands and Vanuatu. Westpac is represented in Papua New Guinea by Westpac Bank -PNG- Limited, Samoa by Westpac Bank Samoa Limited and in Tonga by Westpac Bank of Tonga.